Talent.com
This job offer is not available in your country.
Customer Service Representative (ZR_28632_JOB)

Customer Service Representative (ZR_28632_JOB)

BruntWorkREMOTE, 00, ph
20 hours ago
Job type
  • Quick Apply
Job description

Job Description

This is a remote position.

Schedule :

3 Full-time Staff needed

  • Schedule 1 : Monday to Friday from 8am to 6pm PST
  • Schedule 2 : Monday 8am to 7pm / Tuesday Friday and Saturday 9am to 7pm and Sunday 9am to 6pm PST
  • Schedule 3 : Wednesday and Thursday 9am to 7pm / Saturday 8am to 7pm and Sunday 9am to 6pm PST

Client timezone : PST (California)

Job Description

You’ll be the voice and first impression for clients seeking aesthetic and wellness services, playing a crucial role in driving revenue and ensuring exceptional customer experiences. This is an exciting opportunity to develop expertise in the growing medical aesthetics industry while working with a supportive team in a results-driven environment. You’ll help clients navigate their treatment options and support a dynamic healthcare business that values professional communication and client satisfaction.

Responsibilities :

  • Answer incoming phone calls from prospective and existing clients across three spa locations
  • Respond promptly to client text messages and communications
  • Handle and convert new leads into booked appointments
  • Close sales through effective customer conversations and relationship building
  • Provide comprehensive customer service support throughout the client journey
  • Manage multi-location client communications using established phone and SMS systems
  • Collaborate with existing virtual assistant team members
  • Maintain professional communication standards appropriate for medical office setting

    • Requirements :

  • Fluent English communication skills with clear, professional speaking voice
  • Strong phone and written communication abilities suitable for healthcare environment
  • Customer service experience, preferably in healthcare, medical spa, beauty, or related industries
  • Proven ability to handle sales conversations and close deals effectively
  • Comfortable working with phone systems, SMS platforms, and WhatsApp
  • Available to work Monday through Saturday schedule consistently
  • Bonus if you have experience in medical aesthetics, wellness, or beauty industries
  • It helps if you’re familiar with lead management and appointment booking systems

    • Independent Contractor Perks

  • HMO Coverage for eligible locations
  • Permanent work from home
  • Immediate hiring

    • ZR_28632_JOB

    Requirements

    Advanced proficiency in QuickBooks Online HR experience with an AU-based client / company Strong understanding of Australian bookkeeping practices, including BAS Excellent communication and documentation skills Detail-oriented, self-managed, and highly organized Ability to proactively identify and solve problems Previous experience supporting trade businesses is a strong advantage Independent Contractor Perks Permanent remote role with a collaborative team culture Opportunity to make a meaningful impact on business growth and stability Access to backup support and documented processes for smooth operations Be part of a company that values proactive communication and reliability Immediate hiring ZR_24527_JOB

    Create a job alert for this search

    Customer Service Representative • REMOTE, 00, ph