Operations Administrator

Job Description

INTRODUCTION / JOB SUMMARY

We are looking for an operations professional to support the mobilization and onboarding of Consultants across regions. In this role, you will be responsible for onboarding the consultants and providing global mobility support, assisting with work passes, relocation, and travel arrangements. Additionally, you will handle administrative tasks, manage team inboxes, and coordinate pre-employment requirements to ensure smooth operations. If you enjoy working cross-functionally and delivering exceptional service, this role is for you.

JOB RESPONSIBILITIES

1. General

Understand and process work pass applications, including renewals and dependent passes.

Ensure Consultants provide all required completed forms necessary for payrolling, tax filing, and insurance enrollment.

Check and arrange required due diligence, including but not limited to background checks, drug & alcohol testing, OGUK medical, and offshore-related training.

Update and maintain Consultant details in the system.

Track employment and visa expiry dates.

Build good rapport with Consultants by providing attentive and quality services.

2. Global Mobility

Assist Consultants with working rights requirements and relocation arrangements, including flights, accommodation, transportation, movers, and schooling needs.

Onboard new Consultants by providing required documentation such as client-specific policies, payroll calendar, timesheets, and medical insurance information.

Coordinate mobilization / demobilization flights and hotels for business or rotation trips.

Obtain business visas as required.

3. Support & Coordination

Manage team mailboxes, respond to client queries within SLA, and route emails to the appropriate teams for action.

Perform daily administrative duties to ensure smooth operations of the team.

Register eligible Consultants for medical insurance via the online portal and handle deactivation upon cessation of employment.

Coordinate pre-employment medical requirements before Consultant commencement.

Issue Certificates of Employment and other necessary letters or correspondence upon request.

Procure safety tools and PPE as per project requirements.

Prepare Purchase Orders upon receiving vendor invoices and send to Finance for payment processing.

Perform ad hoc administrative duties as assigned by the Operations Manager.

ADDITIONAL JOB INFORMATION

Full-time, Open / Contract Position

No or minimal travel required

WHAT WE OFFER

Excellent corporate culture

Friendly and supportive team

Opportunity to work with a multinational and multicultural team

Fun and engaging work environment

Career development and growth opportunities

Open and transparent communication

At Brunel, we have built a truly sustainable and durable business model : connecting specialists to exciting career opportunities, supporting their development, and offering fair and equal employment.

Requirements

ESSENTIAL EXPERIENCE, KNOWLEDGE, SKILLS, AND ABILITIES

Fresh graduates are welcome to apply as relevant training will be provided.

Dynamic team player with strong cooperation and communication skills.

Proactive, detail-oriented, and meticulous.

Positive attitude and willingness to learn.

Benefits

Great Place to Work–Certified Company

Premium HMO

Holistic employee experience

Work-from-home and hybrid work setup

Rewards and incentives

Monthly engagement activities

Career advancement opportunities

Paid referral program

Requirements

Qualifications : Track record of leadership and motivating people to get the job done Comfortable working in a dynamic environment with a strategy that is evolving in real time Comfortable working in a hybrid environment Demonstrated analytical and problem solving mindset Self-motivated and flexible with the ability to wear multiple hats and prioritize effectively Comfortable with CRM software and excited to learn about other business tools Proficient with a power drill and gorilla tape