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Client Care Agent - Retail account Specialist
BPO Sapient SolutionsMakati, National Capital Region, PH30+ days ago
Job descriptionHigh school diploma or equivalent required; a background in Retail Management, Business, or a related field is a plus. No prior retail experience necessary—we provide comprehensive training! Strong communication and interpersonal skills. Attention to detail and effective problem-solving abilities. Familiarity with retail systems and tools is a plus but not required. Ability to adapt to changing customer needs and work well independently or as part of a team. Fix weekends Off Competitive Salary Monthly Commissions HMO with 2 FREE Dependents from Day 1 Free Coffee and Biscuits at the office Paid leaves, OT & holiday pay Government-mandated benefits & 13th-month pay Fast-Track Career Growth for top performers Life Insurance & Retirement Plan for qualified team members
Easy, no-hassle and Fast One-day Hiring process! Earn up to 25k monthly plus more benefits! We are looking for a Retail Account Agent in our Metro Sites! This is for urgent hiring, don’t miss this opportunity and Apply Now!
Responsibilities :
- Manage retail inquiries, customer service requests, and order processing.
- Provide accurate information about products, pricing, and store policies.
- Process transactions, returns, and exchanges efficiently.
- Resolve customer concerns and escalate complex issues as needed.
- Meet performance targets for productivity, quality, and customer satisfaction.
- Maintain accurate records of customer interactions and transactions.
Qualifications :
Our Awesome Benefits :
BE PART OF A GROWING TEAM AND ENJOY WORK-LIFE BALANCE!
Give us a ring, and let’s talk about how we can help you. Apply today!
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Account Specialist • Makati, National Capital Region, PH
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