This job offer is not available in your country.

Non - Voice - Email / Chat Agent

Sapient Global ServicesKamuning, National Capital Region, PH

30+ days ago

Job description

Now hiring for Customer Care Agent at Metro Manila Sites! We guarantee you an Easy and Fast One-day hiring process and earn up to 25k monthly plus more benefits! This is a limited slot and urgent hiring, so don't miss this career opportunity. Apply now!

Responsibilities :

Handle inbound calls and provide accurate information regarding products and services
Assist customers with placing orders, processing returns, and resolving product-related issues
Address customer complaints and escalate complex concerns to the appropriate teams when needed
Maintain a courteous and professional tone to ensure a positive customer experience
Consistently meet performance metrics for call quality, resolution time, and customer satisfaction

Qualifications :

High school diploma or equivalent

Excellent verbal communication and active listening skills

Proficient with computers and able to navigate multiple systems simultaneously

Strong problem-solving abilities with a calm, solution-focused approach under pressure

Capable of managing high call volumes in a fast-paced, customer-focused environment

BE PART OF A GROWING TEAM AND ENJOY WORK-LIFE BALANCE!

Give us a ring, and let’s talk about how we can help you. Apply now and receive a quick response within a day!

Create a job alert for this search

Agent • Kamuning, National Capital Region, PH