Job Summary:
Ensure high quality and timely delivery of all projects of the unit and oversee upkeep of the applications and platforms owned by the unit
Develop a full understanding of how the team/section works and orchestrate applicable processes across other teams/sections as needed
Manage all escalations and resolutions
Duties & Responsibilities:
Share the delegated responsibility of the head, and own full accountability for delivery in the assigned team/section
Work closely with other units/counterparties across ITG to ensure seamless delivery
Enforce adherence to IT SDLC and Governance structure
Ensure that there is a good understanding of the business unit’s strategic direction
Ensure alignment of strategies with BDO architecture
Ensure that the right people are assigned to each project in order to ensure proper support, validation of scope, requirements development, and delivery ownership
Manage all escalation from business unit and PIP team
ake full accountability of the quality of application delivery rendered by the team/section
Plan for and manage the team/section’s capacity, and ensure appropriate and sufficient staffing of the team/section
Ensure adequate competency in delivery managers and other team members
Identify and optimize how resources can be leveraged across delivery teams
Ensure timely escalation of issues
Provide oversight of all vendors and solution providers engaged by the team/section and their assigned resources
Qualifications:
Bachelor's degree in Computer Science, Engineering, Business, or related field
15 or more years of application delivery experience in the financial services industry
10 or more years of experience in managing complex projects involving the implementation of digital or online-transaction solutions
Experienced in handling vendor and third-party SI engagements
Experience working on front-end applications, such as mobile/digital banking android/ios applications that run financial transactions with 3rd party applications
Must be wiling to be assigned and work on-site in Makati/Ortigas
Section Head • Mandaluyong City, National Capital Region, PH