BPO HRBP Manager (Cebu City) - Hybrid

About the job : HRBP Manager (Cebu) | Hybrid

Work Setup : Hybrid (twice a week), but additional onsite presence is required based on business needs such as DOLE hearings, groundwork, or addressing employee complaints. Location : Cebu

Work Schedule : Mid-shift

Responsibilities :

Resolution of end-user issues timely with minimal escalations

Completion of ERP compliance and audit activities as per predefined timelines

Accuracy and timeliness of HR Monthly Reports and other related trackers

Help manage the regulation process ensuring 100% compliance to the company policies & procedures and the Philippine Labor Code

Be the first line support for HRBP administrative requirements

Help answer questions, research and resolve HR issues and ensure appropriate documentation is completed

Promote and manage local implementation of corporate HR initiatives

Oversee and / or support employee engagement activities by the company

Other tasks as may be assigned

Qualifications :

The candidate must possess at least a bachelor's / college degree in business studies / administration / management, human resources, law, or an equivalent.

A minimum of 3 years of HR administrative experience is preferred.

Currently in BPO HRBP manager roles or senior team lead positions who are ready for promotion.

This role involves on-site responsibilities, including attending DOLE hearings and handling employee concerns directly.

This is a ground-level operational role, and candidates must be comfortable with such tasks.