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Non-voice - Easy account

Non-voice - Easy account

BPO Sapient SolutionsMalabon, National Capital Region, PH
30+ days ago
Job description

Easy, no-hassle and Fast One-day Hiring process! Earn up to 25k monthly plus more benefits! We are looking for a Non-Voice Agent in our Metro Sites! This is for urgent hiring, don’t miss this opportunity and Apply Now!

Responsibilities :

  • Respond to customer inquiries via chat, email, and support tickets in a timely and professional manner.
  • Provide accurate information and solutions related to products, services, or account issues.
  • Resolve concerns efficiently while maintaining a courteous and helpful tone.
  • Document all interactions and update customer records accurately.
  • Coordinate with internal teams to ensure smooth issue resolution.
  • Maintain high standards in written communication and meet service quality metrics.

Qualifications :

  • At least a high school diploma or equivalent; college-level education is a plus
  • Strong written English communication skills with excellent grammar and spelling
  • Previous experience in chat or email support is preferred but not required
  • Customer-focused attitude with strong problem-solving and critical-thinking skills
  • Familiarity with basic computer applications and online tools (e.g., CRM systems, helpdesk platforms)
  • Ability to multitask and manage time effectively in a fast-paced environment

    • Our Awesome Benefits :

  • Fix weekends Off
  • Competitive Salary
  • Monthly Commissions
  • HMO with 2 FREE Dependents from Day 1
  • Free Coffee and Biscuits at the office
  • Paid leaves, OT & holiday pay
  • Government-mandated benefits & 13th-month pay
  • Fast-Track Career Growth for top performers
  • Life Insurance & Retirement Plan for qualified team members

    • BE PART OF A GROWING TEAM AND ENJOY WORK-LIFE BALANCE!

    Give us a ring, and let’s talk about how we can help you. Apply today!

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    Account • Malabon, National Capital Region, PH

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