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Customer Service Representative (Remote)

Customer Service Representative (Remote)

Michael & Associates, Attorneys at LawManila, National Capital Region, PH
30+ days ago
Job type
  • Quick Apply
Job description

Michael & Associates, Attorneys at Law is a premier criminal defense firm headquartered in Austin, Texas. As a boutique practice, we are recognized for delivering high-level, white-glove representation to clients statewide—handling cases ranging from petty theft to capital murder. Clients turn to us because they expect the best—and we consistently deliver.

We are currently seeking a dedicated, detail-oriented Legal Assistant to support our attorneys in delivering exceptional legal services. This is a dynamic role that involves a wide range of legal and administrative responsibilities, including :

Key Responsibilities

  • Legal Document Preparation & Filing

Draft, proofread, and file legal documents with a high level of accuracy, ensuring compliance with court rules, formatting standards, and filing deadlines.

  • Evidence Review
  • Organize, review, and summarize case evidence to assist attorneys with trial preparation and strategic planning.

  • Billing & Administrative Support
  • Oversee billing processes, perform general administrative tasks, and prepare and send client invoices in a timely and accurate manner.

    Requirements

  • We are looking for candidates with excellent English communication skills—both written and spoken—to effectively collaborate with our diverse team and stakeholders. Near-native fluency is highly preferred.
  • Applicants must have at least 5 years of experience in the BPO customer service industry . Prior experience in billing and invoicing is an advantage.
  • Candidates are expected to have their own laptop or PC , a high-quality headset , reliable high-speed internet , and a backup connection . Willingness to work night shifts and overtime is required.
  • This is an established firm with extensive experience employing individuals in long-term, full-time roles of 40+ hours per week. We view this team member as a vital part of our organization and are committed to providing the training and support needed to ensure a smooth and successful onboarding process.

    Benefits

  • Salary Range : $6 – $8 per hour (based on your experience and performance)
  • Enjoy a permanent work-from-home setup!
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    Customer Service Representative • Manila, National Capital Region, PH

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