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Charter Coordinator
Charter CoordinatorCrewBloom • Mimaropa, PH
Charter Coordinator

Charter Coordinator

CrewBloom • Mimaropa, PH
17 days ago
Job type
  • Quick Apply
Job description

The Charter Coordinator manages the end-to-end flight experience for Aircraft Owners and Block Charter Clients. This role requires a sophisticated, client-centered approach and a firm grasp of CFR 14 Parts 91 and 135 regulations. As a primary point of contact for high-net-worth individuals, the successful candidate must demonstrate impeccable attention to detail, thrive in a fast-paced team setting, and provide immediate, high-priority responses to all requests.

Job Responsibilities

  • Foster a culture of proactive service, anticipating needs to consistently exceed the expectations of owners and charter clients
  • Keep clients informed of operational issues and maintain open lines of communication with Maintenance and flight crews regarding aircraft status
  • Ensure all flight operations adhere strictly to the contractual obligations of Aircraft Owners, Block, and Retail Charter clients
  • Generate and deliver precise charter quotes for clients, brokers, and external operators
  • Proactively address and resolve client disputes or service hurdles
  • Analyze fleet utilization to maximize safety, profitability, and client satisfaction
  • Collaborate with the Chief Pilot and Logistics Coordinator to manage crew scheduling, briefings, and travel arrangements
  • Track weather, airport conditions, and real-time flight progress (Flight Following), coordinating ground services like fueling and towing as needed
  • Manage the accurate and timely processing of all owner and charter trip invoices
  • Maximize the use of FOS for scheduling, maintenance alerts, and accounting; utilize Flight Explorer and Microsoft Office to maintain data integrity

Record Keeping and Database Maintenance

  • Accurately record post-trip flight data in accordance with the Trip Completion Checklist
  • Identify aircraft discrepancies and promptly escalate them to the Maintenance team
  • Maintain strict adherence to FOS database management standards and protocols

    • Requirements

    Required Qualifications :

  • College Degree (Aviation or Business degree preferred)
  • Previous aviation or hospitality industry work experience
  • Experience with and an understanding of corporate aircraft operations and FAA regulations CFR 14 FAR 91 and 135

    • Preferred Qualifications :

  • FAA Dispatch Certificate or Pilot Certificate
  • Experience working with various flight software
  • Previous aviation industry specific work experience

    • Knowledge, Skills, and Abilities :

  • General knowledge of geography, aviation, meteorology, customer service, and corporate aircraft types and performance
  • Exceptional communication, writing, and teamwork skills
  • Solid computer skills, proficient in MS Office software
  • Attention to detail in composing, typing, and proofing materials, establishing priorities and meeting deadlines
  • Ability to work as a team member while meeting individual performance goals
  • Must be able to work in a fast-paced, demanding environment and demonstrate the ability to juggle and prioritize multiple tasks

    • Minimum Technical and Work Environment Requirements :

  • Internet Connection :
  • Primary internet connection with a minimum speed of 15 Mbps .
  • Backup internet connection with at least 10 Mbps .
  • Backup connection must be capable of supporting work during a power outage.
  • Primary Device :
  • Desktop or laptop equipped with at least :
  • Intel Core i5 (8th generation or newer) , Intel Core i3 (10th generation or newer) , AMD Ryzen 5 , or an equivalent processor.
  • A minimum of 8 GB RAM .
  • Backup Device :
  • Must meet or exceed the performance of an Intel Core i3 processor.
  • Must be functional during power interruptions.
  • A functioning webcam .
  • A noise-canceling USB headset .
  • A quiet, dedicated home office space .
  • Peripherals and Workspace : A smartphone for communication and verification purposes.

    • Benefits

  • Join Our Dynamic Team :  Experience our fun, inclusive, innovative culture that values your unique contributions and supports your professional growth.
  • Embrace the Opportunities :  Seize daily chances to learn, innovate, and excel. Make a real impact in your field.
  • Limitless Career Growth :  Unlock a world of possibilities and resources to propel your career forward.
  • Fast-Paced Thrills :  Thrive in a high-energy, engaging atmosphere. Embrace challenges and reap stimulating rewards.
  • Flexibility, Your Way :  Embrace the freedom to work from home or any location of your choice. Create your ideal work environment.
  • Work-Life Balance at Its Best :   Say goodbye to stressful commutes and hello to quality time with loved ones. Achieve a healthy work-life integration to perform at your best.
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    Charter Coordinator • Mimaropa, PH