E-Commerce Associate

Key Job Objective :

The E-Commerce Associate is responsible for maintaining brand presence and awareness at, and promoting products on the Company’s various online platforms.

Job Responsibilities :

• Handle day-to-day operations of the Company’s various online platforms.
• Process customer orders by coordinating with concerned employees and / or courier services.
• Update product listings, images, price, stocks, and other relevant contents on the various online platforms.
• Coordinate with Web Developer, Graphic Artist, SEO Specialist or other concerned employees to ensure that online stores are visually appealing, easy to navigate, and contains accurate and up-to-date content.
• Coordinate with Customer Service Associates for any client concerns.
• Implement digital marketing campaigns, strategies, and promotions on online platforms.
• Consult with the E-Commerce Supervisor regarding other work-related concerns for prompt and appropriate resolutions.
• Perform other job responsibilities that may be assigned as needed by business operations in relation to this job position.