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Zycus is looking for a Solution Architects or Solution Consultant for our Customer Value Management (CVM) team who will bring together solution architecture expertise with customer success and value delivery. The role is ideal for seasoned Solution Architects in Procurement (S2P / P2P) who want to leverage their design, consulting, and advisory experience to drive measurable business outcomes for customers post-implementation.
As a CVM, you will use your deep expertise in Source-to-Pay, Procure-to-Pay, Procurement Transformation, and CLM to design value roadmaps, optimize procurement platforms, and ensure customers maximize ROI. You will act as a strategic advisor to clients—providing thought leadership, best practices, and governance—while influencing solution adoption, scalability, and integration with broader business objectives.
Role & Responsibilities
Customer Value & Advisory
- Partner with senior stakeholders (CPOs, CFOs, CIOs) to align procurement technology adoption with business objectives and KPIs.
- Define customer value roadmaps and ensure measurable ROI realization from procurement suites.
- Conduct value workshops, process benchmarking, and maturity assessments.
- Advise on best practices across S2P / P2P / CLM processes and procurement transformation.
Solution Expertise & Architecture
Leverage Solution Architect background to guide customers on system capabilities, scalability, and optimization.Identify gaps in adoption and recommend configuration / enhancement strategies.Partner with product and engineering teams to influence roadmap based on customer needs.Ensure seamless integration of procurement solutions with ERP / financial systems.Customer Success & Retention
Own overall customer health, adoption, and value delivery for key accounts.Drive expansion opportunities (cross-sell, up-sell) by linking solution capabilities to business priorities.Act as the voice of the customer within the organization to ensure continuous improvement and innovation.Develop executive-level reports and deliverables showcasing achieved value.Required Skills
10–15 years of experience in Procurement / S2P / P2P domain with at least 5+ years as a Solution Architect or Senior Consultant.Proven expertise in Cloud Procurement Suites (Ariba, Coupa, Zycus, Ivalua, GEP SMART, Jaggaer, etc.).Strong background in procurement solution design, configuration oversight, and architecture.Deep understanding of procurement transformation, supplier management, CLM, spend analysis, and digitalization.Exceptional client engagement and stakeholder management skills with the ability to influence C-level executives.Ability to translate technical solutions into business outcomes and quantify value delivered.Experience in change management, process re-engineering, and maturity assessments.Excellent presentation and communication skills, with the ability to drive executive conversations.Preferred Qualifications
Certifications in leading procurement suites (Ariba, Coupa, Ivalua, Zycus, GEP SMART, etc.).Prior experience in Customer Success, Value Management, or Advisory roles.Exposure to global procurement transformation programs.Why You Should Join Zycus
Cloud Product Company : We are a Cloud SaaS Company and our products are created by using the latest technologies like ML and AI.A Market Leader : Zycus is recognized by Gartner as a Leader in Procurement Software Suites.Move between Roles : We believe that change leads to growth and therefore we allow our employees to shift careers and move to different roles and functions within the organization.Get a Global Exposure : You get to work and deal with our global customers.Create an Impact : Zycus gives you the environment to create an impact on the product and transform your ideas into reality.About Zycus
Zycus is a pioneer in Cognitive Procurement software and has been a trusted partner of choice for large global enterprises for two decades. Zycus has been consistently recognized by Gartner, Forrester, and other analysts for its Source-to-Pay integrated suite.
Location : Quezon City, National Capital Region, Philippines
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