Customer Service Specialist

JOB DESCRIPTION :

Provides an excellent online shopping experience to all customers across all marketplaces by resolving

issues through timely responses to customer emails, inbound and outbound calls, voicemails, and live

chat. He / she will also perform special projects designated by the Team Manager.

ESSENTIAL REQUIREMENTS :

• Confident in speaking American English and good at writing emails
• Ability to multitask
• Good computer skills and knows how to navigate the internet
• Good Attendance record in previous employment
• Great contributor even on matters outside his / her scope
• Detail-oriented and highly organized
• Can work on the night shift.
• Willing to work on weekends with a rotational schedule

Employment Type : Full Time

Schedule : Night Shift

# of Available positions : 5

Cebu / Baybay Site : Full Onsite