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ABA Intake Coordinator - Philippines | Remote

ABA Intake Coordinator - Philippines | Remote

OpsArmyDavao City, Davao del Sur, Philippines
5 days ago
Job type
  • Quick Apply
Job description

ABA Intake Coordinator (ABA Therapy for Autism Care / Behavioral)

Full-time | Remote

About the Role :

The ABA Intake Coordinator is the first point of contact for families seeking Applied Behavioral Analysis (ABA) therapy for Autism care. This role ensures a warm, professional, and efficient intake experience by conducting screenings, gathering information, and coordinating with internal teams to transition families smoothly into the care process.

Apply here : https : / / operationsarmy.com / application

Key Responsibilities :

  • Outreach & Screening :

Contact new inquiries promptly and conduct intake screenings.

  • Collect required information and assess eligibility.
  • Provide compassionate, supportive communication to families.
  • Lead Management & Documentation :

    • Accurately record intake data in Salesforce (or similar CRM).

  • Convert qualified leads and close out ineligible or unresponsive cases.
  • Conversion & Follow-Up :

    • Re-engage paused or unresponsive families to improve conversions.

  • Provide after-hours or weekend coverage as needed.
  • Collaboration & Quality Assurance :

    • Follow standard procedures, scripts, and quality guidelines.

  • Coordinate with intake, clinical, and RCM teams for seamless transitions.
  • Participate in ongoing training and improvement initiatives.

    • Qualifications :

  • Prior experience in Applied Behavioral Analysis (ABA) therapy for Autism care required.
  • Bachelors degree or equivalent work experience preferred.
  • At least 2 years of experience in patient intake, healthcare operations, or customer service .
  • Proficiency in Salesforce or similar CRM systems.
  • Excellent English communication skills (verbal and written).
  • Strong empathy, professionalism, and phone presence.
  • Detail-oriented, organized, and data-accurate.
  • Flexible to work evenings or weekends as needed.

    • Apply here : https : / / operationsarmy.com / application

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