657966BR Process Delivery Specialist Payroll (Naga)

Introduction

The HR Service Administrator is an integral part of IBM and HR. Your goal is to create an outstanding employee experience for IBMers by delivering HR-related services and supporting our employees as they support our customers and clients. Help IBMers to build their career by providing them with a personalized experience. In this role, you can be part of a team that works with all areas of our global organization and is empowered to achieve goals that align with IBM strategy.

Your Role and Responsibilities

Payroll

• Dispatching work requests and cases
• Dispatching transactions while identifying correct owners
• Monitoring and closing of dispatched transactions
• Tracking of work requests, cases and transactions received and dispatched
• Performing simple transactions
• Performing volume driven transactions
• Make decisions based on document business process
• Perform controls and peer to peer validation
• Compilation and processing of transactional Payroll Data. This requires teaming / collaboration with other teams that deliver payments / deductions via payroll.

Required Technical and Professional Expertise

Bachelors / College Degree, preferably Human Resources or equivalent

Lawson and Oracle

1- 2 years

especially in a

BPO

or similar fast-paced setting

shifting / night

schedule

MS Excel

Preferred Technical and Professional Expertise