Voice CSR for Healthcare Account (Prior Authorization)

ISTA Solutions, an outsourcing / offshoring company, is in search of an experienced Healthcare Customer Service Representative to join our rapidly expanding team. As a member of our team, you will have the opportunity to work with highly skilled professionals, who prioritize employee satisfaction and work-life balance. At ISTA Solutions, we pride ourselves on creating a culture focused on long-term success and life-long learning. We're looking for a team player who is ready to contribute to our mission, just like you!

Account specific roles and responsibilities

• Review and process authorization requests from insurance companies.
• Handle inbound and outbound calls professionally and efficiently.
• Ensure that all assigned tasks are completed by the end of the day, with no pending items.
• Track and monitor task completion and provide timely updates to the direct team lead.

Requirements

Benefits

What can we offer you?

Our commitment to you