Senior Software Engineer I - ServiceNow

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.

Primary Responsibilities

• Collaborate in an agile environment to understand business needs, recommend solutions, participate in story refinement, and deliver on team commitments
• Design and develop new ServiceNow functionality to enhance custom applications
• Consistently apply coding patterns, best practices, and data driven approaches to enhance functionality
• Lead discussions to design and utilize relational database structures
• Interface with the ServiceNow vendor for all operational requests / issues / needs
• Continuously work toward simplification, automation, and innovation of enterprise ServiceNow instance
• Participate in the daily scrum meetings and other related Agile ceremonies
• Proactively identify and communicate issues as they arise
• Provide operational support on a rotational basis
• Troubleshooting any reported problems
• Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to,