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Roles Administration Associate
Roles Administration AssociateNestlé • Meycauayan, Filipinas
Roles Administration Associate

Roles Administration Associate

Nestlé • Meycauayan, Filipinas
30+ days ago
Job description

A day in the life of...

The Roles Administration Associate executes all transactional activities within Role Coordination function using the appropriate tool/s and procedures within the agreed SLAs and KPIs, ensuring compliance to internal control requirements.

  • Evaluate and execute end-user role assignment request based on market agreed procedures/policies
  • Collaborates with market Internal Control or Control Framework team on role assignment concerns like SOD, role-on-top and cross-market role requests.
  • Performs End User Role localization and ensure it is delivered on time.
  • Execute Role Variant creation and update in PRAM.
  • Raise a RDS based on the input received from Analyst or Market Role Links.
  • Documents all requests/activities in the ticket management tool following defined standards and best practices
  • Ensures timely resolution of all tickets within agreed SLAs and KPIs
  • Ensures timely response to emails sent to the group's generic mailbox
  • First level analysis of issue related to authorization such as SU53 interpretation, role assignment, or activity types.
  • Updates CATS in a timely manner
  • Create/review/update Standard Routines
  • Continuous awareness and adherance to GLOBE standards, control best practices and risk and control procedures
  • Deliver process improvement initiatives
  • Performs other tasks that can be assigned in relation to agreed developmental plan or that can be assigned from time to time.

What will make you successful

  • Quick learner and ability to adapt to challenging environments
  • Able to multi-task and works well under pressure
  • Good interpersonal and communication skills
  • Customer service orientation
  • Analytical and with strong problem-solving skills
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Roles Administration Associate • Meycauayan, Filipinas

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