Data Analyst

Satellite Office partners with some of the world’s leading brands to build high-performing offshore teams based in the Philippines. Our people work directly with international clients in roles that are meaningful, challenging, and rewarding. Whether you’re in customer service, IT, digital marketing, finance, or creative design, you’ll be empowered to do your best work, and build a career you can be proud of.

At Satellite Office, we’re committed to creating a workplace unlike any other, fostering growth through engaging employee programs, continuous learning and development, team-building experiences, company-wide celebrations, and world-class office spaces.

Why You'll Love Working Here :

🌟 You’re Valued.

You won’t just be a number. You’ll be part of a close-knit, collaborative team where your contributions matter.

🚀 You’ll Grow.

From day one, you’ll have access to learning opportunities, mentoring, and support to help you reach your full potential.

🎉 You’ll Belong.

We’re proud of our vibrant and inclusive culture, filled with team-building events, company-wide celebrations, wellness programs, and more.

🏢 You’ll Work in Style.

Our world-class offices are located in premium business hubs like BGC and Ortigas. Modern, comfortable, and designed to bring out your best.

💼 You’ll Work with Global Brands.

We match you with top international clients where you’ll work directly with their teams and make a real impact.

Whether you’re starting a new chapter or growing in your profession, Satellite Office is where you’ll find more than just a job. You’ll find a career you can be proud of.

The Data Analyst role is responsible for managing and maintaining the Centre’s visualisation and analytics platforms, with a primary focus on Grafana dashboards and reporting tools. This role ensures service desk requests related to Grafana are actioned promptly, hot fixes are applied when needed, and new dashboards are developed to support operational and maintenance needs. Secondary to visualisation, the role involves performing data analysis outside Grafana using tools such as Python or other analytics programming languages. This role is suited for candidates with a foundation in data analytics and a strong interest in visualisation systems.

Key Responsibilities :

• Grafana Visualisation & Dashboard Management :
• Monitor and respond to service desk requests related to Grafana dashboards.
• Conduct hot fixes and adjustments to existing dashboards and reports.
• Build new Grafana dashboards from scratch, ensuring usability and accuracy.
• Data Analytics & Reporting :
• Extract and analyse data outside Grafana using Python or other analytics-focused programming languages.
• Support the preparation of customised analytics reports and visualisations.
• Assist in identifying trends and insights to support machine health monitoring.
• Collaboration & Support :
• Work closely with remote monitoring specialists, maintenance teams, and IT support.
• Ensure data visualisations align with operational and reporting requirements.
• Provide technical assistance for visualisation-related queries from the team.
• Documentation & Continuous Improvement :
• Maintain clear documentation of dashboard configurations and changes.
• Contribute to process improvements in visualisation and reporting practices.
• Stay updated with best practices in data visualisation and analytics tools.

Key Performance Indicators (KPIs) :

Required Qualifications :

Skills & Competencies :