Talent.com
This job offer is not available in your country.
No Calls - Pure Chat and Email Support

No Calls - Pure Chat and Email Support

Sapient Global ServicesSM City North EDSA, National Capital Region, PH
30+ days ago
Job description

We are urgently hiring for a Non-Voice Agent at Metro Manila Sites! One-day Hiring Process! Earn up to 25k monthly! Plus more benefits! This is a limited slot. Apply now!

Responsibilities :

  • Respond to customer inquiries via chat, email, and support tickets in a timely and professional manner.
  • Provide accurate information and solutions related to products, services, or account issues.
  • Resolve concerns efficiently while maintaining a courteous and helpful tone.
  • Document all interactions and update customer records accurately.
  • Coordinate with internal teams to ensure smooth issue resolution.
  • Maintain high standards in written communication and meet service quality metrics.

Qualifications :

  • At least a high school diploma or equivalent; college-level education is a plus
  • Strong written English communication skills with excellent grammar and spelling
  • Previous experience in chat or email support is preferred but not required
  • Customer-focused attitude with strong problem-solving and critical-thinking skills
  • Familiarity with basic computer applications and online tools (e.g., CRM systems, helpdesk platforms)
  • Ability to multitask and manage time effectively in a fast-paced environment

    • Interested? Submit your application and receive a quick response within a day!

    BE PART OF A GROWING TEAM AND ENJOY WORK-LIFE BALANCE!

    Create a job alert for this search

    Email And Chat Chat • SM City North EDSA, National Capital Region, PH