We are looking for an exceptional leader who can lead and effectively promote our service to the existing and prospective clientele. Must have critical thinking and problem-solving capabilities. Collaborates with other key departments to achieve operational excellence. Should be an exceptional communicator to both internal and external clients.
RESPONSIBILITIES :
- Understand the business needs and objectives
- Evaluate the supplier’s sales trend as the basis for prioritizing the brands that are worth selling and advertising
- Manages, organizes, and drives the successful completion of team projects.
- Collaborate with clients to determine the goals of team projects and strategize plans to meet those goals
- Oversees agents' workloads and ensures that all assigned tasks are done efficiently and
effectively.
Communicate results / suggestions / solutions to any concerns to other departments and management.Develops and implements quality controls and departmental standards to ensure quality standards, organizational expectations, and regulatory compliance.Ensures the accuracy of the data is met and delivered by the agents promptly.Anticipates future demands related to people and technology within your department and implements the best solutions to meet the team's needs.Conduct weekly coaching sessions for productivity and behavioral improvement.Conduct regular evaluations and performance reviews, and weekly presentations.QUALIFICATIONS :
Graduate of any Business or IT-related courseAdvanced knowledge of MS Excel formulas, functions, and shortcutsAt least 2 years of experience in a managerial roleSuperior communication and interpersonal skillsAbility to meet deadlines and manage project deliveryExcellent report-writing and presentation skillsWilling to work on graveyard or shift schedule during peak seasonsKnowledge of Amazon Seller Central is a plusWilling to work full onsite