Branch Manager - 5 yrs Experience

Requirements :

Bachelor’s degree in business administration or related field

At least 5 years' experience in branch or operations management

Strong leadership and decision-making skills

Excellent communication and interpersonal abilities

Ability to analyze financial data and market trends

Knowledge of industry regulations and compliance standards

Proficiency in Microsoft Office and management software

Strong organizational and multitasking skills

Customer-focused mindset

Ability to work under pressure and meet deadlines

Responsibilities :

Oversee daily operations of the branch

Manage and supervise branch staff

Develop and implement business strategies

Ensure customer satisfaction and service excellence

Monitor financial performance and prepare reports

Ensure compliance with company policies and regulations

Recruit, train, and evaluate employees

Set and track performance goals

Build and maintain client relationships

Identify opportunities for business growth

Coordinate with other departments and branches

Resolve customer and employee issues