Ecommerce Account Lead

Job Description

Our client is a rapidly growing leader in the online home furnishings and furniture industry. This is a fast-paced, entrepreneurial company committed to excellence and innovation, with a mission to move quickly and deliver unique, beautiful, and affordable furniture globally.

We are seeking a highly analytical, results-oriented E-Commerce Account Lead to be the driving force behind our online sales performance with key North American retailers. This is a critical Individual Contributor (IC) role where your expertise will directly impact the bottom line. You'll be working with a team of committed and talented partners who want to see you succeed.

Key Responsibilities

As the E-Commerce Account Lead, you will take full ownership of driving the growth strategy for our client's major online retail accounts.

Sales Strategy & Execution : Develop, implement, and own strategies to aggressively drive and accelerate digital revenue growth across assigned key North American e-commerce platforms (e.g., Amazon, Target, Wayfair, Walmart, Home Depot).

Performance Analysis : Utilize advanced analytical skills to conduct deep dives into sales metrics, including profitability, ROI, and forecasting. Translate data insights into actionable strategies and present clear reports to stakeholders.

Account Management : Manage all day-to-day operations and activities on major retailer portals, including promotional planning, content optimization, pricing strategy, inventory monitoring, and sales reporting.

Operational Planning : Transform high-level company strategy and vision into concrete, tactical execution plans for your accounts.

Project Management : Prioritize and manage multiple complex e-commerce projects simultaneously, ensuring all tasks are completed accurately, on time, and within budget parameters.

Cross-Functional Collaboration : Serve as the main point of contact for internal teams ( logistics, marketing, product ) and external retailer partners to ensure a cohesive and seamless online shopping experience for the customer.

Requirements

We are looking for a professional with experience in a similar role within E-commerce Account Management, with a proven track record of driving accelerated digital revenue growth.

Non-Negotiable Core Requirements

Platform Expertise is Mandatory : 2+ years hands-on experience managing marketplace accounts in North America (e.g., Amazon, Wayfair, Walmart, Target, Home Depot, Ashley Furniture, Kohls, Lowes, etc.). Applications without this specific experience will not be considered.

Operational & Financial Mastery : Proven experience in Promo Planning, Forecasting, and Profitability Tracking is required.

Data Mastery : High proficiency in Excel (including pivot tables, margin and ROI analysis) is mandatory; proficiency in PowerPoint and demonstrable experience using Power BI are also required.

Qualifications & Skills

Experience : Demonstrated ability to manage multiple accounts and exposure to cross-functional collaboration with product, content, and operations teams.

Mindset : Commercial and growth-oriented mindset —understands pricing, margin, and sales drivers.

Analytical Skills : Strong analytical ability and comfort with making data-driven decisions.

Organizational Skills : Excellent organization skills (able to plan / execute pro-actively) and the exceptional ability to multitask, prioritize workload effectively, and consistently meet demanding deadlines.

Communication : Clear and professional written and verbal English communication for external and internal co-ordination.

Collaboration : A collaborative team player who can work effectively with different teams.

Industry Bonus : Prior experience in the furniture industry and / or overseeing PPC ad campaigns is a strong plus.

Additional Notes :

Location : Work from home

Schedule : Full-time, Monday to Friday. The standard shift will be approximately 6 : 00 PM to 3 : 00 AM PHT (Philippine Time) to align with our client's Toronto (Canada) and UK teams.

Requirements

We are looking for a professional with a minimum of 5+ years' experience in a similar role within E-commerce Account Management, with a proven track record of driving accelerated digital revenue growth. Non-Negotiable Core Requirements Platform Expertise is Mandatory : Applicants must have multi-year account management experience with major North American e-commerce platforms such as Target, Wayfair, Amazon, Walmart, Home Depot, etc. Applications without this specific experience will not be considered. Data Mastery : Advanced Excel knowledge is mandatory (for complex analysis); proficiency in PowerPoint and demonstrable experience using Power BI are also required. Qualifications & Skills Strategic & Financial Acumen : Strong strategic and financial capabilities, coupled with superior attention to detail, time management, and follow-through. Organizational Skills : Exceptional ability to multitask, prioritize workload effectively, and consistently meet demanding deadlines. Communication : Excellent written and verbal English communication skills. Industry Bonus : Prior experience in the furniture industry is a strong plus. Additional Notes : Location : Work from home Schedule : Full-time, Monday to Friday. The standard shift will be approximately 6 : 00 PM to 3 : 00 AM PHT (Philippine Time) to align with our client's Toronto (Canada) and UK teams. Culture : We are a respectful workplace committed to building a skilled and diverse workforce. We believe in fostering an inclusive work environment where all individuals have an opportunity to succeed.