E-commerce Assistant

Job Description

This is a remote position.

Job Highlights

Contract : Independent Contractor

Schedule : Mondays to Fridays, 9 : 00 am to 5 : 30 pm, UK time

Job Summary

The E-commerce Assistant will support the E-commerce Manager by handling the day- to-day operations of the company's Shopify websites. This role focuses on executing tasks such as product updates, website maintenance, and ensuring seamless shopping experience for customers. The E-commerce Assistant will also work closely with other team members to implement marketing campaigns and optimize website performance.

Key Responsibilities

1. Website Maintenance :

• Update and maintain product listings, including descriptions, images, and  pricing.
• Ensure websites are fully functional, resolving any technical or content issues promptly.
• Monitor website inventory and coordinate with production to avoid stock issues.

2. Content Management :

3. Order Management Support :

4. Performance Monitoring :

5. Customer Experience :

6. Collaboration :

Key Performance Indicators (KPIs) :

Requirements

Technical Skills

Benefits

Independent Contractor Perks :

Please note that since this is a permanent work-from-home position and an “Independent Contractor” arrangement, the candidates must have their own computer and internet connection. They will handle their own benefits and taxes. The professional fees are on hourly rates and the rate depends on your performance in the application process.

ZR_27755_JOB

Requirements

Requirements : Proven experience in an e-commerce or retail environment, ideally in a support or administrative role. Familiarity with e-commerce platforms, with a strong preference for experience using Shopify. Experience with website content management and product information management (PIM) systems. Background in digital marketing, specifically with content creation, is a plus. Technical Skills : Proficiency in managing and updating product listings, including descriptions, images, and pricing. Experience with Google Analytics or similar web analytics tools to track and report on key metrics like traffic and conversion rates. Familiarity with basic SEO principles for on-site content optimization. Competency with order processing and inventory management systems. Proficiency in standard business software and tools, such as Microsoft Office Suite or Google Workspace.