Accounts Receivable Specialist – Order to CashHRTX • Taguig, Metro Manila, Philippines
Accounts Receivable Specialist – Order to Cash
HRTX • Taguig, Metro Manila, Philippines
30+ days ago
Job description
Qualifications :
Graduate of Accounting / Finance / Management
At least 1 year of experience is required
Knowledge of accounts receivables, billing, customer payments, collections and / or accounts payable processes is a plus.
Highly proficient in using various Accounting applications.
Excellent customer service skills including clear communication, fast responses, quick thinking and the ability to remain flexible and calm in high pressure or continually changing situations
Key Responsibilities :
Conduct reconciliation of customer balances and be able to do cash application, journal entries, write-off and retainer offset activities.
Processing of customer deposit refund.
Coordinate with various teams within the GSC, centre teams and LSC teams as necessary to effectively close out any query or escalations.
Escalation of critical issues to team leads and manager to help reach a quick resolution.
Identify process improvements and deliver agreed process efficiency / effectiveness and contribute to improvement in other processes both within and beyond the team.
Serve as SME and point of contact for aged customer balances.
Responsible for reviewing and clearing customer account balances.
Provide Reporting support to Team Leads and Manager.
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Account Specialist • Taguig, Metro Manila, Philippines
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