Sales Representative

Join the Criminal Defense Revolution at Michael & Associates, Attorneys At Law!

At Michael & Associates, we’re not just defending clients—we’re revolutionizing what criminal defense can be. Born in Austin, Texas, we’ve swiftly risen to become one of the state’s largest, most sought-after firms, blending bold strategy with cutting-edge technology to drive remarkable results for our clients. And we’re not stopping here! With new offices opening in Florida, we’re extending our innovative approach across state lines. If you’re looking to make a real impact in the legal world with a team that’s rewriting the playbook, this is your moment.

About the Role

As a Sales Intake Representative , you will be the first point of contact in the client journey—serving as the gateway to our team of skilled attorneys prepared to advocate on their behalf. You’ll be the warm, knowledgeable voice that responds to inquiries with empathy and clarity, fostering genuine connections from the start. In this role, you’ll guide prospective clients from their initial outreach through to a formal legal consultation, laying the groundwork for a strong and lasting attorney-client relationship.

What You’ll Do Every Day

• Create Exceptional First Impressions : Represent Michael & Associates with warmth and professionalism, making potential clients feel supported from the moment they call.
• Handle High-Volume Calls with Precision : Manage a large volume of inbound calls (50-100 daily), answering client questions with clarity, providing guidance, and setting up appointments with attorneys for consultations.
• Own the Client Journey : Partner with our internal teams to coordinate appointment setting and follow-up, ensuring a seamless, tailored client experience from start to finish.

Why Join Us?

If you’re organized, empathetic, and passionate about making a difference, this role is more than just a job—it’s an opportunity to be part of something groundbreaking. You’ll gain experience in a fast-paced, high-impact environment that values innovation and client-first thinking. Join us at Michael & Associates and help us set a new standard for what a criminal defense firm can be.

Ready to bring your skills and energy to a team that’s shaping the future of criminal defense? Apply today!

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