Ibex Paranaque Hiring for a Non-Voice Semi No BPO Exp Needed

Customer Service Representative – Semi Non-Voice Account (Ibex Parañaque)

Voice + Non-Voice | Limited Slots Only | With or Without BPO Experience

Step into a new opportunity at Ibex Parañaque! We are urgently hiring Customer Service Representatives for a Blended (Voice + Non-Voice) account. This is an excellent role for both first-time applicants and experienced CSR candidates looking for career growth, competitive benefits, and a supportive workplace.

Slots are limited — apply now while openings are still available.

Why Join Ibex Parañaque

Competitive salary and monthly performance incentives

Paid training for all qualified hires

HMO on Day 1 (plus dependent coverage after tenure)

Stable blended account with long-term career pathways

Accessible Parañaque location (close to public transportation and major hubs)

Engaging, friendly, and growth-driven company culture

Excellent coaching, leadership support, and upskilling programs

Minimum Qualifications

You may apply if you meet any of the following pathways :

Completed 2 years in college (no back subjects), OR

K12 / Senior High School Graduate (New Curriculum), OR

High School Graduate – Old Curriculum with 6 months BPO experience in an international account

No call center experience is required for college-level and SHS graduates.

Good English communication skills and willingness to work onsite in Parañaque are required.

Job Responsibilities (Blended : Voice + Non-Voice)

Handle a mix of inbound voice calls and non-voice support (chat / email / tasks)

Provide accurate information and resolve customer concerns

Document cases using internal systems and tools

Maintain quality and service standards

Join training sessions and coaching programs to improve skills

Work Location

Ibex Parañaque

Easily accessible for residents of Parañaque, Pasay, Las Piñas, Muntinlupa, and nearby South Metro areas.

Perks & Benefits

Competitive salary package

Monthly incentives and rewards

Paid training

HMO + dependent coverage

Career development and promotion opportunities

Fun company events and engagement activities

This is for PRIORITY processing for this month. This is being processed by John Christopher Briagas - Ibex Talent Acquisition Partner with ID Number : MNL-XTRA-067.

Please allow 24 hours for our team to review your application details after submission. Please check your Email / Viber / SMS for communications.