Customer Service Representative (Hybrid set up)

COMPANY PROFILE : It is an IT Company that already have 23 years in the industry. They offer a range of online presence, cloud hosting, and digital marketing services They aim to have an easy use in digital tools that may support products and local support.

Position : Customer Service Representative (Hybrid set up)

Company Industry : IT Company

Work Location : Cebu IT Park, Cebu City

Work Schedule : Monday to Friday

Salary : Php22,000-Php28,000

Work Set Up : Work onsite

BENEFITS : ✨ HMO

✨ 13th month pay

✨ Government Mandated Benefits

✨ Leave Credits

✨ Vacation Leave

JOB REQUIREMENTS :

✨Open for Highschool Graduate

✨ At least 3 years of experience in Customer Service Representative

✨ Amenable to attend interviews

✨ Can start as soon as possible

✨ Willing to work in Cebu City

JOB RESPONSIBILITIES :

✨ Use email and chat to handle all incoming and outgoing customer communications.

✨Make careful you answer all of the customer's questions.

✨ Treat the client with efficiency, professionalism, and empathy.

✨ Make sure to consider the demands of the client and give prompt, efficient answers.

✨Engage with internal teams and raise concerns when necessary.

RECRUITMENT PROCESS : (ONLINE OR FACE TO FACE)

✨Initial Interview

✨Assessment

✨Final Interview

✨Job Offer