We are seeking a highly motivated and dedicated Chat Support professional to join our team remotely. The ideal candidate will have excellent communication skills, a customer-first mindset, and a passion for providing top-tier support.
Key Responsibilities :
- Responding to customer inquiries via live chat in a timely and professional manner
- Resolving customer issues and concerns with empathy and efficiency
- Ensuring customer satisfaction by providing accurate information and effective solutions
- Maintaining records of customer interactions and feedback
Qualifications :
Strong written communication skillsAbility to manage multiple chats simultaneouslyPrevious customer service or chat support experience is a plusSelf-motivated with excellent time management skills