Newbie Friendly / Healthcare Account - Dayshift / Nightshift

Manage hotel bookings, customer inquiries, and cancellations for guests and partners.

Offer precise details on room availability, pricing, amenities, and policies.

Process reservations efficiently and without errors.

Address customer concerns and escalate more complex issues when necessary.

Achieve performance goals related to efficiency, quality, and guest satisfaction.

Keep thorough and accurate records of bookings and customer interactions.