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CSR - Airline Ticketing Booking Agent
BPO Sapient NCRKamuning, National Capital Region, PH12 days ago
Job descriptionHigh school diploma or equivalent required; a degree in Travel and Tourism, Hospitality, or a related field is a plus. Excellent communication and interpersonal skills, with the ability to build rapport with clients and understand their needs Strong problem-solving and decision-making skills, with the ability to handle complex customer inquiries and complaints Knowledge of travel products and destinations, including flight routes, hotel chains, and rental car companies Familiarity with travel booking systems, such as Amadeus, Sabre, or Galileo, is a plus Ability to work in a fast-paced and dynamic environment, and adapt to changing customer needs and priorities
Easy, no-hassle and Fast One-day Hiring process! Earn up to 28k monthly plus more benefits! We are looking for a Travel Representative in our Metro Sites! This is for urgent hiring, don’t miss this opportunity and Apply Now!
Responsibilities :
- Manage travel bookings, inquiries, and changes with precision and care.
- Provide detailed information about travel options, rates, and itineraries.
- Process reservations, cancellations, and adjustments efficiently.
- Resolve travel-related issues and escalate complex cases as needed.
- Meet performance targets for productivity, quality, and customer satisfaction.
- Maintain accurate records of travel arrangements and customer interactions.
Qualifications :
BE PART OF A GROWING TEAM AND ENJOY WORK-LIFE BALANCE!
Give us a ring, and let’s talk about how we can help you. Apply today!
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Csr • Kamuning, National Capital Region, PH