Head of Claims

Overview

Philinsure Makati, National Capital Region, Philippines

Job Title : Head of Claims Department

Objectives :

• Lead and manage the end-to-end claims process to ensure timely, fair, and efficient resolution in line with target turnaround times.
• Serve as the primary liaison between clients, adjusters, and insurance companies / representatives to ensure the necessary support is provided for effective claims settlement.
• Develop and implement claims handling strategies that optimize outcomes and improve client satisfaction.
• Collaborate with the Marketing team to identify business opportunities and expand services to existing clients through claims-related touchpoints.
• Perform other duties and responsibilities as may be assigned by the immediate supervisor or authorized senior management.

Key Responsibilities