Virtual Medical Assistant (Psychiatry Practice U.S.-Based Client)
Vital Virtuals Global HR Solutions LLCManila, Metro Manila, Philippines9 days ago
Job descriptionCommunication & Storage : Google Workspace, Google Chat Phone System : Vonage PDF Editing : DocHub Initiate prior authorizations using CoverMyMeds . Excellent communication skills clear spoken English, professional tone, and strong grammar for writing and emails. Familiarity with psychiatric medications (brand and generic names). Understanding of U.S. prescription refill and prior authorization processes is a plus. Dependable and organized must be able to manage tasks independently. Quick learner with sound judgment and common-sense decision-making. Experience working with EHR systems (CharmHealth preferred but not required). Location : Remote (Philippines-based applicants welcome) Hours : 30 hours per week (Eastern Time Zone) Client : Psychiatry practice based in New Jersey Operating System : Windows 10 Pro or higher (genuine, 32 / 64-bit) Processor : Intel Core i5 (8th Gen+) or AMD equivalent RAM : Minimum 8GB Internet : Wired DSL / Fiber, at least 50 Mbps (No LTE connections accepted) Headset : USB noise-canceling mic (Plantronics Audio 628 recommended) Webcam : HD 720p / 1080p (A4Tech PK-910H recommended) Monitor : External monitor (17", 19", or 22")
Job Opportunity : Virtual Medical Assistant (Psychiatry Practice U.S.-Based Client)
We are seeking a Virtual Medical Assistant to support a psychiatry practice based in New Jersey . The ideal candidate is reliable, detail-oriented, and capable of managing patient communications and administrative tasks independently.
Responsibilities
- Manage patient communications through phone, email, and patient portal.
- Schedule appointments, handle prescription refills, and prepare short letters (e.g., school absence notes, medication forms) for review by the doctor.
- Maintain task lists, follow up on pending items, and remind the doctor of scheduled events.
- Use and maintain the following systems efficiently :
EHR : CharmHealth
Key Qualifications
Work Details
Technical Requirements (Strictly Verified Before Interview)
Important : Applications that do not meet these technical requirements will not be considered . Compliance is strictly verified before the interview.
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Virtual Assistant • Manila, Metro Manila, Philippines
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