Russian Bilingual (IT Service Desk)-Quezon City

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Russian Bilingual (IT Service Desk)-Quezon City Client : Wipro   Proficient in English / Russian / other required (Read + Write + Speak) and customer centric.

Should have knowledge on Operating systems Knowledge on Microsoft products like Outlook, Excel, PowerPoint Diagnosing hardware issues Diagnosing software issues Knowledge ITMS tools (ServiceNow, Remedy etc.) Mobile device and mobile OS knowledge Should be able to identify the process improvements Knowledge on applications support Should be able to troubleshoot and ask logical questions Troubleshooting internet related issues.

Knowledge on VPN Knowledge on Remote tools (Bomgar, team viewer, Remote desktop connection etc.) Knowledge on ITIL process Adhering to the customer policies and process Should be flexible for shift" Send your CV’s to apply@peopleplustech.com   Powered by JazzHR