TSR - Telco Account l Work On-site

Baguio, PH
Neksjob Philippines
Source : Bossjob
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  • Answering incoming calls from customers
  • Resolving customer inquiries / requests
  • Developing and maintaining accurate files
  • Ensuring customer requests are handled in an appropriate and timely manner
  • Utilizing various client-based tools and applications for customer management and servicing
  • Providing cutting-edge service in a friendly, confident and knowledgeable manner
  • At least 18 years of age and above
  • A Filipino citizen or hold relevant status
  • College Graduate with or without experience
  • HS / SHS Graduate must have at least one 1-month BPO international voice experience
  • Must possess basic web navigation skills
  • With good-excellent communication skills
  • Willing to work on shifting schedules
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