CSR - Voice/Non-Voice/Blended Premium Accounts - Up to 30KCentral Bellsoft • Makati, National Capital Region, Philippines

CSR - Voice / Non-Voice / Blended Premium Accounts - Up to 30K

Central Bellsoft • Makati, National Capital Region, Philippines

4 days ago

Job description

Join our team we are hiring Call Center Agents! Onsite Process ( One Day Hiring - Full Time - Onsite )

What we offer :

Competitive Salary Package
Day / Mid / Night Shift - available
Pioneer Accounts Available
Incentives and Signing Bonuses and other Premium Benefits

Job Responsibilities :

Answering incoming calls from customers or clients and addressing their concerns or questions.

Making outgoing calls to follow up on customer inquiries or to market products or services.

Providing excellent customer service by resolving customer complaints and issues.

Maintaining accurate records of customer interactions and transactions.

Updating customer information in the database and ensuring its accuracy.

Collaborating with other departments within the organization to resolve customer issues.

Following scripts or guidelines provided by the company to handle calls effectively.

Qualifications :

With or without BPO experience

Open for High School Graduates (Old Curriculum) / ALS Graduate

Excellent phone etiquette and excellent verbal, written, and interpersonal skills

Ability to multi-task, organize, and prioritize work

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Csr • Makati, National Capital Region, Philippines

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