Client Billing Specialist

JOB PURPOSE :

Client Billing Specialists are responsible for the accurate and timely billing of all clients in line with their contractual obligations. This includes coordinating upfront and ongoing charges, monthly checks for ad-hoc billing, and the provision of accurate and timely reports as required.

QUALIFICATIONS : ESSENTIAL :

• Minimum 1 year experience in a customer service, accounts receivable or similar role(ideally in a B2B environment)
• Tertiary Qualifications (Accounting / Finance highly regarded)
• Excellent written and verbal communication skills
• Highly proficient in English Language
• Technically proficient in a range of office applications, eg Google Docs / Sheets / Gmail
• High attention to detail

DESIRABLE :

Experience with Salesforce or similar CRM software

Experience with Oracle Netsuite or similar ERP software

Strong problem resolution skills

Ability to work autonomously as well as part of a team & work in a fast-paced high volume environment

Ability to work to deadlines and under pressure

Commitment to personal development

Strong customer service focus

Dedication to quality and a sense of personal responsibility