Call center agents - virtual process

Key Responsibilities

Respond to customer inquiries through phone, email, or chat

Provide accurate information and effective solutions in a timely manner

Maintain a positive and professional attitude with every customer interaction

Accurately document and update customer information in the system

Collaborate with team leaders to meet individual and team goals

Who We're Looking For

Minimum of 6 months BPO experience

Strong communication and problem-solving skills

Willingness to work on shifting schedules, including nights

Open to :

– High School / Senior High School graduates

– Vocational and Associate degree holders

– College undergraduates or graduates