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Japanese KYC Operations Agent (Work Onsite + Earn up to Php 40,000)
Japanese KYC Operations Agent (Work Onsite + Earn up to Php 40,000)J-K Network • Makati City
Japanese KYC Operations Agent (Work Onsite + Earn up to Php 40,000)

Japanese KYC Operations Agent (Work Onsite + Earn up to Php 40,000)

J-K Network • Makati City
30+ days ago
Job description

BENEFITS :

  • Government Mandated Benefits
  • Conversion of Vacation Leaves (SL & VL)
  • Loyalty Incentive Leaves
  • HMO with Maximum benefit of Php 200,000
  • Perfect Attendance Incentive of Php 1,500 JOB DETAILS : Company Profile :

They provide services as a one-stop solution for their clients promptly and reliably in implementing their business in the Philippines. Provides sales leads and sales intelligence data on over 120 million companies

Position : Japanese KYC Operations Agent

Industry : Japanese IT Consulting Company

Location : Makati City

Salary : Php 30,000 - 40,000 (Negotiable)

Schedule : Shifting (Dayshift / Midshift)

Work Set-up : Onsite

Requirements :

  • Japanese level 3 and above is a plus but English speakers are accepted.
  • Candidates must possess at least a Bachelor’s / College Degree, preferably in any office-related course.
  • Undergraduates with BPO experience are accepted.
  • At least one (1) year of work experience in customer support, customer services or other related work is preferred for this position.
  • Fresh graduates are welcome to apply.

    • Responsibilities :

  • Account verification (checking registered account information's legitimacy like email

    • addresses, phone number, IP addresses, duplicate registrations, birthday, etc).

  • Checking Alerts for possible fraud and failed deposits.
  • Checking the legitimacy of registered credit cards, card information, and card pictures.
  • Data input of client's withdrawal application.
  • Using an email checker to further investigate accounts that will go through verification.
  • Endorsement to all departments regarding tasks done and updates regarding daily work.
  • Conduct proper investigation when the need arises (e.g. suspicious pictures, etc.)
  • Locate and pinpoint possible errors on Platform, Kanrigamen, Website, etc., and report them immediately to the team leader and / or superiors.
  • Check emails regarding CC errors and respond through Thunderbird.
  • Input suspicious accounts on Escalated Spreadsheet

    • Recruitment Process :

  • HR and Online Exam (Including Personality test, Multitasking, ect.)Final Interview
  • Job Offer
    • Create a job alert for this search

    Japanese • Makati City

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