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Entry-Level - Chat Support Agent - Shifting - Weekends Off
Sapient Global ServicesMuñoz, National Capital Region, PH30+ days ago
Job descriptionHigh school diploma or equivalent required, with some college coursework in tech or related field preferred Experience is not required Excellent communication and interpersonal skills Strong problem-solving and decision-making skills Ability to work in a fast-paced and dynamic environment Fix weekends Off Competitive Salary Monthly Commissions HMO with 2 FREE Dependents from Day 1 Paid leaves, OT & holiday pay Free Coffee and Biscuits at the office Government-mandated benefits & 13th-month pay
Easy and Fast One-day Hiring process! Earn up to 25k monthly plus more benefits! We are looking for a Tech Support Specialist in our Metro Sites! This is for urgent hiring, don’t miss this opportunity and Apply Now!
Responsibilities :
- Provide technical support to customers and resolve technical issues
- Communicate technical information to customers clearly
- Escalate technical issues to internal technical teams for resolution
- Troubleshoot and resolve complex technical problems with customers and internal technical teams
- Ensure timely resolution of technical issues and customer satisfaction
- Maintain accurate records of technical issues and resolutions and provide reports to management.
Qualifications :
Our Awesome Benefits :
BE PART OF A GROWING TEAM AND ENJOY WORK-LIFE BALANCE!
Give us a ring, and let’s talk about how we can help you. Apply today!
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Chat Support • Muñoz, National Capital Region, PH
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