Telesales Associate

Qualifications

1. Bachelor's Degree (Open for any courses)

2. Knowledgeable in MS Office (Word, Excel, PowerPoint)

3. Good interpersonal skills (verbal communication, listening skills, assertiveness)

4. Call Center experience is highly preferred but not required

5. Able to do the job function well even in extreme work pressure

6. Willing to do overtime work during weekdays and / or weekends from time to time

7. Must be residing near Makati

8. Must have available pre-employment requirements (COE, Diploma, TOR, NBI, and Medical

Job Description

1. Conducts callouts to existing and new customers of the bank by operating telephone equipment, automatic dialing systems and other telecommunication technologies to market product features and present benefits of the products accurately and persuasively and gather relevant client information needed to process application or requests.

2. Ensure completeness, accuracy, and consistency of client information via system access, dialer tools and quality control measures to achieve on-time and proper processing of applications / requests and preventing customer complaints.

3. Adhere to company rules and regulations using manuals, handbooks and memos pertaining to compliance to the policies and procedures based on the bank's guidelines.

4. Performs other related tasks which maybe assigned from time to time.