Migration Assistant

Job description

Our client is a migration company that provides exceptional service to help clients find the best pathway when they embark on their journey to Australia. They provide honest, timely, and expert advice to achieve a stress-free migration outcome and enable clients to experience the lifestyle and opportunities the country has to offer.

The company is seeking to add migration assistant who is passionate about making a difference and has a genuine interest in Australian Migration Law.

• Manage the complete client journey from initial skill assessment through to submission of Expression of Interest (EOI), Registration of Interest (ROI), and final visa application.
• Serve as the main point of contact for all VETASSESS and Subclass 482 visa-related inquiries and concerns.
• Confirm and finalize nominated occupations for VETASSESS applications after assessing clients' eligibility and documentation.
• Monitor and stay up to date with changing eligibility criteria and immigration requirements across various Australian states and territories.
• Review and verify client documents to ensure they meet the required standards for VETASSESS skill assessments.
• Conduct comprehensive assessments of clients' eligibility for state nomination, ensuring alignment with current migration policies.
• Provide clear, timely, and professional communication to clients via email, phone, and online chat.
• Ensure high levels of client satisfaction by proactively resolving concerns and providing transparent guidance.
• Build and maintain strong, trust-based relationships with clients throughout the assessment and visa application process.
• Maintain accurate and organized records of all client communications, eligibility assessments, and resolutions.
• Process and manage refund requests for clients deemed ineligible based on skill assessment or state nomination results.

Qualifications :

Experience :

TECHNICAL REQUIREMENTS (MUST HAVE)

Schedule :

Education :

Language :

Work Location : Remote

Job Types : Full-time, Permanent

Pay : Php35,000.00 - Php40,000.00 per month

Three Peaks International is a Sydney based staffing solutions partner which provides local and virtual staffing solutions to Australian businesses through outsourcing, recruitment, and migration.