The Role :
The Ecommerce Case Management Specialist will be responsible for managing customer inquiries and issues related to online orders. This role involves collaborating with various teams to ensure a seamless customer experience and timely resolution of cases.
Ideal Profile :
The ideal candidate will possess a blend of technical and interpersonal skills, with a focus on customer satisfaction and operational efficiency.
Education : Bachelor’s degree in Business, Marketing, or a related field is preferred.
What's on Offer :
This position offers a competitive salary and benefits package, including health insurance, retirement plans, and opportunities for professional development.
Ecommerce Case Management Specialist • Philippines