Clinical Application SpecialistFujifilm Philippines Inc. • Philippines, Philippines, Philippines

Clinical Application Specialist

Fujifilm Philippines Inc. • Philippines, Philippines, Philippines

2 days ago

Job type

Quick Apply

Job description

A, ESSENTIAL FUNCTIONS

Provides clinical end-user application training after machine installation
Provides clinical end-user application refresher training upon request
Consults Regional / HQ Support for critical equipment and software issues, etc.
Managing respective Clientele queries and or requests
Monitors customer installations to ensure customer satisfaction
Provides competitor intelligence and or customer feedback
Adheres to other tasks assigned by Immediate Supervisor

B. CUSTOMER SERVICE RESPONSIBILITY

Leads and or coordinates clinical & technical matters with internal departments

Maintain good working relationships within the organization

Supporting Sales and Marketing in achieving the objectives

Maintain good working relationships with respective Channel Partners

Strive for high level customer service

C. COMPLIANCE

Ensure awareness and understanding of the Code of Conduct and other integrity and compliance guidelines and policies (Anti Bribery, Conflicts of Interest, etc.)

Report potential misconduct violations of the Code of Conduct and other integrity and compliance guidelines to HR

Ensure attendance and understanding of the mandatory and corporate training

Observe and follow Healthcare Code of Conduct and Annex A of this JD as conditions of your continued employment with the Company

D. KNOWLEDGE OF THE COMPANY

Understands and can articulate mission, vision and objectives of the subsidiary and DIVISION

Can describe the roles and responsibilities of the group and relationships to other functional departments

Can describe the Company’s operating principles and practices in the COUNTRY

Can use knowledge to devise strategies that will help achieve committed objectives

E. SECONDARY FUNCTIONS (as the need arises)

Reviews product technical specifications

Conducts product presentation in hospitals, clinics and other institutions

Assists site visits and performs product demonstration to prospect clients

Attends product kick-off meeting together with ME Team members (MS-FHC)

Provides guidance and assistance for machine conformance testing

Supports industry trade show, professional conference and other marketing activities

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Clinical Application Specialist • Philippines, Philippines, Philippines

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