Healthcare Customer Service Representative

Job Description :

Respond to inbound and outbound calls, emails, and chats from patients, members, or providers.

Provide accurate information about healthcare plans, coverage, claims, billing, authorizations, and medical services.

Handle escalations and resolve customer concerns with empathy, accuracy, and professionalism.

Qualifications : College graduate

With 1 year of healthcare experience voice

Good comms can meet B2-C1 versant score

Amenable to work on night shift and on site