Virtual Medical Assistant - Allied Health (NCR)

As a  Virtual Medical Assistant , you will support US-based doctors, nurses, and other healthcare professionals in their clinical practice. You will also provide various frontline patient services and / or back-office tasks while providing administrative support to the client’s operations when needed.

You will be working closely with your client doctor, their patients, and their on-site clinic staff. A regular workday could include patient scheduling, prescription refills, insurance verification, medical billing, and maintaining patient medical records.

This is a full-time night-shift job, and you will receive full support from our IT Department and your assigned Account Supervisor. Your other responsibilities may include but are not limited to :

• Ensure precise and confidential management of patient records.
• Assist in scheduling and confirming appointments, surgeries, and procedures with efficiency.
• Act as a key communicator between patients, their families, and medical staff, ensuring seamless coordination.
• Handle prescription orders, ensuring timely processing and delivery to patients.
• Provide essential administrative support, including managing correspondence, billing, and verifying insurance information.
• Facilitate telehealth sessions, enhancing communication between patients and healthcare providers.
• Stay current with medical terminology, healthcare practices, and industry standards to ensure top-notch service.

Requirements

Good to have (not required)