Customer Service QA Specialist (Chinese Speaker)Stellar Blue • Philippines
Customer Service QA Specialist (Chinese Speaker)
Stellar Blue • Philippines
30+ days ago
Job descriptionMandarin and English is a must Proven experience in customer service or quality assurance within a support environment Strong analytical and problem-solving skills. Excellent verbal and written communication skills in English and / or Mandarin. High attention to detail and ability to provide objective, constructive feedback. Open to candidates with no prior experience. Attractive Salary & Benefits Working From Home
The Role : Key Responsibilities
- Monitor and evaluate customer service interactions (calls, chats, and emails) to ensure compliance with company standards.
- Identify trends, gaps, and areas of improvement in customer interactions.
- Collaborate with team leads and training departments to enhance processes and service delivery.
- Generate reports on quality performance and recommend action plans.
- Support the continuous improvement of customer service KPIs (CSAT, FCR, NPS, etc.).
Ideal Profile :
What's on Offer?
Create a job alert for this search
Customer Service QA Specialist Chinese Speaker • Philippines
Similar jobs
Company Overview At Pearl West, we acquire, grow, and scale e-commerce brands across platforms like Amazon, Shopify, and TikTok Shop.
Our mission is to empower people through smarter systems, creati...Show more
We are building an AI-first product and engineering organization with rapid delivery cycles, a strong automation culture, and a modern TypeScript / Next.
Test Automation Strategy & Architecture.Own an...Show more
We are seeking a skilled Service Desk Analyst to deliver proactive and responsive support, ensuring smooth issue resolution and appropriate escalation when necessary.
This role requires strong techn...Show more
FLUENT, headquartered in Geneva, Switzerland, is the world’s leading B2B provider of hyper-personalized solutions that accelerate language skills by blending technology, content and virtual human i...Show more
The Modality Solutions Engineer at Fujifilm Philippines Inc.Fujifilm's Diagnostic Imaging products.This includes closely working with our Sales, Service, and Marketing departments to ensure the eff...Show more
Help shape the future of ethical AI.AI – Shaping the Future of Artificial Intelligence.Sigma is a leading global technology company specializing in data collection and annotation for Artificial Int...Show more
The Technology Support Specialist is both foundational and mission critical within the Company.This fully remote role combines the core responsibilities of first touch ticket triage, initial techni...Show more
Empowering the Future of Crypto.A leading crypto exchange since 2018.With 20 million registered users worldwide.Official crypto exchange partner of Chelsea FC.
User-First, reliable, innovative, and ...Show more
This role focuses on developing creative graphics and visual concepts to communicate the brand through imagery and motion layouts for various media, including digital platforms, print materials and...Show more The Service Sales Specialist at Fujifilm Philippines Inc.The ideal candidate for this position is a dynamic, results-driven sales professional with a deep knowledge of digital services and solution...Show more 
PH Automation Specialist (N8N, Make, & Google Apps Script)
Pearl West • PH
Quick Apply
Last updated: 30+ days ago
Head of Customer Experience Customer Success • Philippines •
Manta Sleep • , , Philippines, Philippines
A Head of Customer Experience Who Turns Support Into a Growth Engine.Show more
Last updated: 30+ days ago • Promoted
Global Growth Architect - Education Sales Leader
A • , , Philippines, Philippines
A leading global education organization is seeking a Vice President of Global Sales & Growth to drive international revenue and market expansion.
The candidate will define strategies, lead partnersh...Show more
Last updated: 22 days ago • Promoted
QA Lead - Qureos
Qureos Inc • Philippines
Quick Apply
Last updated: 30+ days ago
Service Desk Analyst
Booth and Partners Pte Ltd • NCR, 00, ph
Quick Apply
Last updated: 26 days ago
Head of Ai Enablement
HUMAN WEALTH • , , Philippines, Philippines
At TechBiz Global, we are providing recruitment service to our TOP clients from our portfolio.We are currently seeking a VP of Engineering to join one of our.
If you're looking for an exciting oppor...Show more
Last updated: 1 day ago • Promoted
Technical Integration Specialist
goFLUENT • Philippines
Quick Apply
Last updated: 30+ days ago
Solution Architect - Korean Speaking
SailPoint • , , Philippines, Philippines
Smart people, fun culture, innovative work, beautiful offices — oh, and everyone’s really nice.That’s what people say about SailPoint.
We’re known as the company where everyone wants to work, and we...Show more
Last updated: 1 day ago • Promoted
Modality Solutions Engineer
Fujifilm Philippines Inc. • Philippines, Philippines, Philippines
Quick Apply
Last updated: 27 days ago
Chinese (Hong Kong) Linguistic Projects (Remote)
Sigma Group • Philippines, PH
Quick Apply
Last updated: 30+ days ago
Technology Support Specialist
ScalableOS • NCR, 00, ph
Quick Apply
Last updated: 16 days ago
Solutions Architect
Cobden & Carter International • , , Philippines, Philippines
Our client is one of Asia's leading Omni-channel Retail and E-commerce Solutions.Design client-specific product solutions.
Collaborate with cross-functional teams for service delivery.Assist sales w...Show more
Last updated: 30+ days ago • Promoted
DEX Customer Service Specialist
BingX • Philippines, PH
Quick Apply
Last updated: 12 days ago
Lead Generation Consultant
BruntWork • , , Philippines, Philippines
Our client is seeking a confident and driven Lead Generation Consultant who can effectively generate leads, engage potential clients, and convert inquiries into paying customers.This role requires ...Show more
Last updated: 5 days ago • Promoted
Director of Customer Success & Onboarding Excellence
Datapel Systems • , , Philippines, Philippines
A leading software development company in the Philippines is looking for a Head of Customer Success to oversee the post-sale customer lifecycle, including onboarding and retention strategies.The id...Show more
Last updated: 30+ days ago • Promoted
B2B Creative Specialist - Consumer Imaging
Fujifilm Philippines Inc. • Philippines, Philippines, Philippines
Quick Apply
Last updated: 21 days ago
Service Sales Specialist
Fujifilm Philippines Inc. • Philippines, Philippines, Philippines
Quick Apply
Last updated: 25 days ago
Head of Customer Experience
AS White Global • , , Philippines, Philippines
Lead the creation of a new customer experience function for a rapidly expanding ANZ holiday parks group.You will design the model, build the team, and elevate every guest interaction.We are seeking...Show more
Last updated: 1 day ago • Promoted