IT Assistant (Web Development Focus)

Job Description

This is a remote position.

Job Summary

We’re looking for a tech-savvy IT Assistant with a passion for web development to join our growing team! This role combines technical support responsibilities with website management and development tasks. You’ll play a key part in ensuring our systems run smoothly while helping to design, update, and maintain our online presence.Key Responsibilities

Key Responsibilities

Provide day-to-day IT support to the team, including troubleshooting hardware, software, and network issues.

Assist in maintaining and updating the company website (content updates, layout improvements, and performance optimization).

Collaborate with marketing or design teams to implement website enhancements and ensure a user-friendly experience.

Manage website hosting, domain, and email configurations.

Support the setup and maintenance of office devices, accounts, and access controls.

Ensure data security, perform regular backups, and assist in implementing IT policies and best practices.

Help document IT processes and provide basic technical training to employees when needed.

Requirements

Qualifications

Bachelor’s degree in Information Technology, Computer Science, or a related field (or equivalent work experience).

Proven experience in IT support or a similar role is an advantage.

Strong knowledge of computer systems, mobile devices, and troubleshooting techniques.

Familiarity with Windows, MacOS, and / or Linux environments.

Basic understanding of networks (LAN / WAN), internet protocols, and cloud services.

Excellent problem-solving, communication, and customer service skills.

Ability to prioritize tasks and work independently or as part of a team.

Preferred Skills

Experience with web hosting platforms (e.g., cPanel, GoDaddy, AWS, etc.)

Graphic design or content management experience.

Basic SEO or Google Analytics knowledge.

Experience managing email systems or cloud services (e.g., Google Workspace, Microsoft 365)

Benefits

Benefits

Competitive salary package

Opportunities for training and career growth

Supportive and collaborative team environment

Work-from-home

HMO upon regularization

Government-mandated Benefits

13th-month pay

Requirements

Qualifications Bachelor’s degree in Information Technology, Computer Science, or a related field (or equivalent work experience). Proven experience in IT support or a similar role is an advantage. Strong knowledge of computer systems, mobile devices, and troubleshooting techniques. Familiarity with Windows, MacOS, and / or Linux environments. Basic understanding of networks (LAN / WAN), internet protocols, and cloud services. Excellent problem-solving, communication, and customer service skills. Ability to prioritize tasks and work independently or as part of a team.