Amazon Product Listing Error Management Specialist

Satellite Office partners with some of the world’s leading brands to build high-performing offshore teams based in the Philippines. Our people work directly with international clients in roles that are meaningful, challenging, and rewarding. Whether you’re in customer service, IT, digital marketing, finance, or creative design, you’ll be empowered to do your best work, and build a career you can be proud of.

At Satellite Office, we’re committed to creating a workplace unlike any other, fostering growth through engaging employee programs, continuous learning and development, team-building experiences, company-wide celebrations, and world-class office spaces.

Why You'll Love Working Here :

🌟 You’re Valued.

You won’t just be a number. You’ll be part of a close-knit, collaborative team where your contributions matter.

🚀 You’ll Grow.

From day one, you’ll have access to learning opportunities, mentoring, and support to help you reach your full potential.

🎉 You’ll Belong.

We’re proud of our vibrant and inclusive culture, filled with team-building events, company-wide celebrations, wellness programs, and more.

🏢 You’ll Work in Style.

Our world-class offices are located in premium business hubs like BGC and Ortigas. Modern, comfortable, and designed to bring out your best.

💼 You’ll Work with Global Brands.

We match you with top international clients where you’ll work directly with their teams and make a real impact.

Whether you’re starting a new chapter or growing in your profession, Satellite Office is where you’ll find more than just a job. You’ll find a career you can be proud of.

Overview

We are seeking a highly experienced Amazon Product Listing Error Management Specialist to join our team. This role will be focused on diagnosing, troubleshooting, and resolving listing errors and compliance issues on Amazon. The ideal candidate has deep knowledge of Amazon Seller Central, understands the nuances of account health and compliance, and has proven success handling not only basic product errors but also complex listing issues, appeals, and escalations.

If you thrive on problem-solving, can think strategically under pressure, and know how to navigate Amazon’s systems to keep products live and compliant, we want to talk to you.

Key Responsibilities

• Monitor and manage Amazon product listings daily for errors, suppressions, and compliance issues.
• Troubleshoot and resolve complex listing errors (beyond basic attribute mismatches).
• Handle Voice of the Customer escalations, stranded inventory, and suppressed listings.
• Proactively maintain and improve Account Health, including policy compliance, warnings, and case resolutions.
• Draft and submit appeals, plans of action, and escalations to Amazon when required.
• Collaborate with internal teams (marketing, product, data entry) to correct root causes of listing errors.
• Document resolution processes, create repeatable SOPs, and train team members as needed.
• Track and report on listing health metrics and recurring error trends.
• Stay current with Amazon marketplace policies, best practices, and compliance changes.

Must-Have Qualifications

Nice-to-Have Qualifications