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Customer Support - Non voice Specialist
Sapient Global ServicesDiliman, National Capital Region, Philippines3 days ago
Job descriptionHigh school diploma or equivalent Proficient computer skills; comfortable using multiple systems and support tools Strong written communication skills with excellent grammar and clarity Skilled in typing and navigating multiple chat or messaging platforms efficiently Excellent reading comprehension and problem-solving abilities Ability to manage multiple customer conversations in a fast-paced, dynamic environment
Easy and Fast One-day Hiring Process! Earn up to 25k monthly plus more benefits! We are looking for a Non-Voice Agent in our Metro Manila Sites! This is for urgent hiring, don’t miss this opportunity and Apply Now!
Responsibilities :
- Respond promptly to customer inquiries through chat, email, or messaging platforms
- Assist with product or service-related questions, order processing, and troubleshooting
- Resolve issues efficiently while maintaining a professional and customer-friendly tone
- Accurately document all interactions and follow up on unresolved or pending concerns
- Consistently meet performance goals for response time, resolution rate, and customer satisfaction
Qualifications :
BE PART OF A GROWING TEAM AND ENJOY WORK-LIFE BALANCE!
Give us a ring, and let’s talk about how we can help you. Apply today!
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Customer Support Specialist • Diliman, National Capital Region, Philippines
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