ZigZag is looking for an Admin Bookkeeper to join our team!
- Must have experience in CIN7
We are seeking a highly organised and detail-oriented Bookkeeper to support three growing automotive and eCommerce businesses : Brixton 4x4, TyreBay, and EliteDrive Australia.
This role is operationally critical — ensuring seamless order processing, supplier coordination, accounts reconciliation, and supporting marketing execution across all brands.
The ideal candidate will have strong experience in :
Cin7 CoreShopifyXeroOrder processing & supplier coordinationBasic marketing support functions, including assistance with socialsStrong interpersonal skills with the ability to collaborate effectively within a teamConfident in supporting sales and handling customer returns directly with clientsResponsibilities :
Accounts & ReconciliationUploading invoices via EzzyBills to Cin7Processing accounts email inbox and clearing into foldersProcess credits and adjustmentsEnsure Shopify payments sync correctly to Cin7 & XeroAssist with finance prep : Outstanding supplier invoicesPending creditsUnmatched transactionsMaintain accuracy across inventory and accounting systemsOrder Processing & Inventory Management (Priority Focus)Process Shopify dropship orders through Cin7 Core dailyPrioritise same-day dispatch itemsLiaise with suppliers for tracking, ETAs, and invoice follow-upsUpdate Shopify order tags (e.g., Awaiting Tracking, ETA updates)Ensure tracking numbers are uploaded promptlyMonitor fulfilment workflow and escalate delaysAdministration & Customer SupportMonitor Podium and other social platforms for incoming customer enquiriesRespond to general enquiries or escalate technical questionsMaintain supplier ETD (estimated despatch date)Assist in documenting SOPs and improving workflowsProcessing and overseeing of returns end to end. Customer, shopify and CIN7 CoreCustomer service and sales when requiredMarketing & eCommerce Support Responsibilities
In addition, this role provides general marketing and digital support across Brixton 4x4, TyreBay, and EliteDrive Australia. The position supports the execution of structured monthly campaigns, promotional initiatives, and ongoing brand visibility activities across multiple digital platforms. Key responsibilities include :
Assisting with the implementation of monthly marketing campaigns aligned with vehicle builds, product bundles, and seasonal promotionsDrafting, formatting, and scheduling blog articles and website content updatesSupporting basic on-site SEO updates and content optimisationPreparing and scheduling eNewsletters and email marketing campaignsCreating and scheduling daily social media content across multiple platformsPreparing and scheduling website push notifications aligned with promotions and campaignsSupporting paid advertising efforts through content preparation and campaign coordination (Google Ads and Meta Ads)Monitoring engagement across digital channels and escalating customer enquiries where requiredAssisting with ongoing content planning and continuous improvement of marketing processesRequired Skills & Experience
Essential : Proven experience using Cin7 CoreStrong Shopify backend experienceExperience reconciling accounts in XeroPurchase Order processing experienceSupplier communication & follow-upHigh attention to detailStrong written communication skillsAbility to manage multiple brands simultaneouslyHighly Regarded : Experience drafting blog contentBasic SEO understandingExperience with Meta Ads and Google Ads platformsCanva experienceeCommerce marketing familiarityAutomotive or 4x4 industry knowledgeZigZag is committed to building a diverse, inclusive, and equitable workplace. We believe that talent knows no borders, and we welcome individuals from all backgrounds to help us shape the future of work. Guided by transparency and agility, we foster an environment where everyone is valued and empowered to thrive.
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